Restore Purchases on iOS and Android
Re-installed the app or switched device? Tap Restore Purchases and your subscription comes back.
What it gives you
Mobile subscribers can now restore their purchase on a fresh install or a new device without contacting support. Whether you reset your phone, picked up a new one, or just reinstalled the app, the button brings your tier back in seconds. Renewals, cancellations and grace-period events also stay in sync on our side automatically, so your access matches what the store says about your subscription.
How to use it
Profile → Subscription → "Restore Purchases" on iOS and Android. The button is hidden on web because web subscriptions are restored automatically when you sign in.
Good to know
If the button doesn't surface your subscription right away, pull down to refresh and try once more. On a new device, make sure you're signed into the same store account that bought the original subscription.